Our office accepts e-checks, Visa, MasterCard, American Express and Discover. Payment information is taken at the time of appointment and processed approximately 48 hours prior to your appointment. We do not accept insurance for payment; however, we will provide you with a properly coded itemized receipt that includes the appropriate diagnostic and billing codes. Many insurance plans will cover part of the cost of office visits according to their out-of-network provider schedule and may cover some or all of the costs of diagnostic testing. NEW! As a service to our patients, we are pleased to offer the CareCredit card, the nation’s leading patient payment program. With CareCredit you can finance 100% of your wellness program costs and there are no upfront costs, no annual fees, and no pre-payment penalties. So, you can schedule your procedure today and conveniently pay with low, monthly payments.
Payments for initial visits that have occurred are not refundable. Generally, programs are non-cancellable for the stated term. In the event that Proactive agrees to cancel a program, none of the fees paid to the point of the cancellation are refundable. This is due to the fact that there is a significant amount of effort to create the individualized program and the initial prescriptions. Scheduled future payments will be cancelled if Proactive agrees to the cancellation.